Frequently Asked Questions
How do I place an order?
Add the products you want to your cart, go to Checkout, fill in your name, phone number and address, and confirm the order. You can also order directly on WhatsApp at +961 76 434 763.
Do I need an account to place an order?
No. You can check out as a guest. Creating an account lets you see your order history and saves your details for next time.
How can I pay?
We accept cash on delivery. You pay when your order arrives.
Do you deliver across Lebanon?
Yes. Delivery time and cost depend on your area. After you place your order, our team will contact you to confirm the details.
Can I pick up my order from the store?
Yes. Our store is in Wadi El Zayneh, Chouf, Mount Lebanon, in front of Abou Shabab Fruits. Contact us first to make sure your items are ready.
How do I track my order?
Use the Track your Order page with your order number and email, or contact us on WhatsApp.
Which product is right for me?
Tell us what you need (home Wi-Fi, office network, fiber installation or ISP equipment) and we will recommend the right product. Call or WhatsApp +961 76 434 763.
What if a product is faulty or not what I ordered?
Contact us as soon as possible with your order number and a description or photo of the problem, and we will help you. See our Terms and Conditions.
How can I contact you?
Phone and WhatsApp: +961 76 434 763. Email: info@alissatechnology.com. Opening hours: Monday to Thursday and Saturday 9 AM to 7 PM, Friday 12 PM to 7 PM, Sunday closed.